PingChat
– Smart Chat Support for Your Business
24/7 AI Chatbot + Real-Time Live Chat in One Solution
Your customers expect quick answers — day or night. With PingChat, your business gets the best of both worlds: an AI-powered chatbot that never sleeps, and a live chat platform for personal, human conversation.
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AI Chatbot
PingChat’s AI Chatbot is trained on your company’s own content — your website, product info, FAQs, services, and more. It uses the latest language models (like ChatGPT) to answer naturally and accurately.
✅ Available 24/7
✅ Understands natural conversation
✅ Easy to set up with your content
✅ No complicated rules or manual scripts
Customers get fast, clear answers even when you’re offline — whether it’s about your services, pricing, or how things work.
For When Customers Want a Real Person
Live Chat
Some conversations need a human touch. PingChat includes Live Chat powered by Chatwoot, designed for small teams that want to stay responsive.
✅ Multiple staff can reply to chats
✅ Assign chats to departments
✅ Chat history for context
✅ Mobile app for easy team access
Live Chat helps your team handle sales inquiries, support questions, and appointment bookings — quickly and efficiently.
Why Choose PingChat?
Most chatbots out there are still rule-based and limited. PingChat uses Generative AI (like ChatGPT, Claude, Gemini, and more), so it feels more like a real conversation. Combine that with real humans on live chat, and you have a smart, scalable support system.
✔ Reduce repetitive support
✔ Improve customer satisfaction
✔ Capture leads even after hours
✔ Support your team with smarter tools
Test PingChat Now
We’ve added PingChat on this website so you can try it yourself. Ask a question, see how it replies, or chat with our team live.
🔘 Chat with Us
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